Shipping Information
We believe in customer satisfaction
Since 1935 the folks at Priester's have been making the finest pecans, pecan pies, pecan nut gifts and gourmet candies the "old-fashion way" by hand. This commitment to quality in our products extends to our customer service. Just call toll free 1-866-477-4736 or contact us by email customerservice@priesters.com if you have any questions or concerns regarding our products.
The Priester's Pecans Guarantee
Every item on our website carries Priester's 100% Satisfaction Guarantee. Each package gives details for carrying out this guarantee if the item for any reason, is received in an unsatisfactory condition.
Shipping Methods and Rates
Shipping rates are calculated based on the weight and dimensions of your order along with the destination address and come directly from the shipping carrier. Priester’s Pecans has partnered with UPS and USPS to ensure you receive the lowest possible rate for your shipping and handling while enabling your orders to arrive in great condition. With more shipping methods available at real-time rates, you can choose the method that’s best for you!
Holiday Shipping Cut-Off Deadlines
Priester’s Pecans in partnership with UPS and USPS provide guidance on cutoff dates for holiday delivery. We will do our very best to meet your requested shipping date but due to unprecedented increases in online order volumes and carrier delays leading up to a holiday, we cannot guarantee the exact arrival date.
Please use the guidelines below when ordering for a specific holiday arrival.
Express shipping options are available beyond these dates but cannot be guaranteed to deliver by a set date.
Central & East Coast order by
Valentine's Day - 02/08/2025 @ 3pm
Easter Sunday - 04/15/2025 @ 3pm
Mother's Day - 05/06/2025 @ 3pm
Father's Day - 06/9/2025 @ 3pm
Thanksgiving - 11/20/25 @ 3pm
Christmas - 12/17/25 @ 3pm
New year’s - 12/20/25 @ 3pm
Mountain & West Coast order by
Valentine's Day - 02/05/2025 @ 3pm
Easter Sunday - 04/10/2025 @ 3pm
Mother's Day - 05/01/2025 @ 3pm
Father's Day - 06/03/2025 @ 3pm
Thanksgiving - 11/17/25 @ 3pm
Christmas - 12/15/25 @ 3pm
New year’s - 12/19/25 @ 3pm
(Times are Central Standard)
More about shipping from Priester's Pecans
Pecan Shipments. New Crop Pecan shipments from this website will not be made until this year's new crop becomes available (normally, no later than the first week in November.)
We cannot be responsible for incorrect addresses. We must have current, complete and correct shipping addresses to guarantee delivery. Alaska, Hawaii, Guam and Puerto Rico will be shipped U.S. Postal Priority Air at Standard shipping table rates.
Non-Continental US shipments: Alaska, Hawaii, Guam and Puerto Rico will be shipped via the method chosen at checkout. The checkout will determine what methods are available for the address entered.
Gift Greeting. Your message will be printed on the attached shipping label (please limit greeting to the space provided.)
Acknowledgements. All orders are promptly acknowledged as they are received. Please keep your acknowledgements for your records.
Credit Card Orders. We process orders immediately; therefore, you may receive your credit card bill before the product has been shipped.
Military APO/FPO. Will ship via US Postal Priority Mail.
Substitutions. We reserve the right to make substitutions of products, tins and or boxes of equal or greater value when necessary. This still carries our 100% Satisfaction Guarantee.
Changing Your Order. Please do not ask us to change your order unless it is absolutely necessary. It may cause a delay in shipping.
Frequently Asked Questions about Shipping our Pecan Nut Gifts
Do you ship chocolates year round?
No, chocolates are available for shipment October through May.
Do you ship to a P.O. Box?
Yes. When using a P.O. Box, delivery is made by the U.S. Postal Service.
How do I change my address for a catalog?
You can change your address by contacting us via e-mail at customerservice@priesters.com or by phone at 1-866-477-4736.
Be sure to give your old address as well as the new address.
Do you ship year round?
Yes, all items (except chocolate) are available year round.
How can I be sure that the package will arrive in time for Christmas? Following the guidelines set out by the shipping carriers and ordering to ship before the cut off dates is the best way to guarantee delivery in time for Christmas. Express shipping options are available, and suggested, beyond the cutoff dates, however Priester’s, UPS, and USPS cannot guarantee delivery on any shipment originating past the cut off dates, regardless of the method chosen.
What are your shipping policies?
Our shipping calendar at checkout allows you to choose the date the packages leave our facility and include the required time needed for us to prepare your order for shipment.
Deferred (future) shipments are shipped on the date you request at checkout.
Thank you for ordering from Priester's!