Shipping & Delivery Information

Shipping & Delivery Made Easy

Whether you're sending one gift or many, we're committed to making the shipping process simple and dependable. Below you'll find shipping rates, delivery options, holiday shipping deadlines, and important information to help your order arrive as expected.

 

If you have questions, our Customer Service team is happy to help.

Phone: 1-866-477-4736

 

Email: customerservice@priesters.com


The Priester's Guarantee

Since 1935, we've built our reputation on quality products and exceptional customer service.

We proudly guarantee the quality and freshness of our products for 30 days from the date of delivery. If you're not completely satisfied, please contact us, and we'll make it right.

 

Please Note: This guarantee does not apply to discounted "2nds," Kitchen "Oops," clearance merchandise, or other final-sale items.


Shipping Options & Rates

Shipping charges are calculated per recipient based on the merchandise total shipped to each delivery address.

 

Priester's Pecans partners with UPS and the U.S. Postal Service (USPS) to provide reliable delivery while helping keep shipping costs as economical as possible.  Available shipping methods are determined automatically during checkout based on the delivery address.

 

   •   UPS: Delivers to most physical street addresses.


   •   USPS:  Delivers to P.O. Boxes, Military APO/FPO addresses, and many Canadian addresses.

 

   •   Please Note: Orders shipping to Alaska, Hawaii, U.S. territories, and Canada may incur additional shipping charges.

Standard Ground Shipping Rates

Shipping is calculated per recipient based on the merchandise total.

$0.00–$24.99 — $9.99

$25.00–$49.99 — $12.99

$50.00–$74.99 — $16.99

$75.00–$99.99 — $24.99

$100.00–$149.99 — $30.99

$150.00 and above — 19% of the merchandise total


Express Shipping

Need your order sooner?

 

UPS 2nd Day Air is available during checkout and is priced using real-time UPS rates. Standard Ground Shipping Rates do not apply to 2nd Day Air shipments.


Estimated UPS Transit Times

Use the map below as a general guide for UPS Ground transit times from our facility. Transit times begin once your order ships and do not include order processing time.

UPS Map

Please Note: Transit times are estimates provided by UPS and may vary due to weather, holidays, or other carrier-related delays.


Holiday Shipping Cut-Off Deadlines

To help ensure your gifts arrive in time for the holidays, please place your order by the recommended dates below.

Central & East Coast Orders


Valentine's Day ........................ February 5, 2026 • 3:00 PM CT

Easter ............................................. March 27, 2026 • 3:00 PM CT

Mother's Day ............................. April 30, 2026 • 3:00 PM CT

Father's Day ............................... June 11, 2026 • 3:00 PM CT

Thanksgiving ............................ November 17, 2026 • 3:00 PM CT

Christmas .................................... December 16, 2026 • 3:00 PM CT

New Year's .................................. December 17, 2026 • 3:00 PM CT

Mountain & West Coast Orders


Valentine's Day ........................ February 3, 2026 • 3:00 PM CT

Easter ............................................. March 25, 2026 • 3:00 PM CT

Mother's Day .............................. April 28, 2026 • 3:00 PM CT

Father's Day ................................ June 9, 2026 • 3:00 PM CT

Thanksgiving ............................. November 15, 2026 • 3:00 PM CT

Christmas ..................................... December 14, 2026 • 3:00 PM CT

New Year's ................................... December 15, 2026 • 3:00 PM CT

Please Note:

•  Holiday order-by dates are based on carrier recommendations.

 

•  While we make every effort to ship your order on the requested ship date, delivery dates are determined by the carrier and cannot be guaranteed.

 

•  Express shipping options may be available after these dates but cannot be guaranteed for holiday delivery.


Schedule You Shipment

Need your gift to arrive for a special occasion?

 

During checkout, simply choose the date you'd like your order to leave our facility. We'll hold your order and ship it on your selected ship date.

 

Orders requested to ship Now typically leave our facility within three business days.


Additional Shipping Information

New Crop Pecan Shipments

Orders containing new crop pecans begin shipping once the current year's harvest becomes available, typically by the first week of November.

 

Shipping Addresses
Please verify all shipping addresses before completing your order. Incorrect or incomplete addresses may result in delivery delays and additional carrier fees for address corrections.

 

Gift Messages
Every gift may include a complimentary personalized message. Your message will be printed on the shipping label accompanying your gift.

 

Military APO/FPO Addresses
Military APO/FPO shipments are sent via USPS Priority Mail.

 

Product Substitutions
If a product, gift container, or packaging becomes unavailable, we may substitute an item of equal or greater value while maintaining our quality standards and satisfaction guarantee.

 

Order Changes
Because orders enter processing quickly, changes should only be requested if absolutely necessary. Order changes may delay shipment.


Frequently Asked Questions about Shipping our Pecan Nut Gifts

Do you ship year-round?
Yes. All products, except chocolate, are available for shipment year-round.

 

Do you ship to P.O. Boxes?
Yes. Orders shipping to P.O. Boxes are delivered by the U.S. Postal Service.

 
Do you ship chocolate year-round?
To help ensure quality during transit, chocolate products are available for shipment October through May.

 
Can I schedule my shipment for a future date?
Yes. During checkout, you can choose the date you'd like your order to leave our facility. We'll ship your order on the date you select.

 
Can I ship to multiple recipients in one order?
Yes. During checkout, you can ship gifts to multiple recipients. Shipping charges are calculated separately for each delivery address based on the merchandise total shipped to that recipient.

 
When will my order ship?
Orders requested to ship Now typically leave our facility within three business days. If you choose a future ship date during checkout, your order will ship on the date you selected.

 
Will I receive tracking information?
Yes. Once your order ships, we'll send a shipping confirmation email that includes tracking information so you can follow your package's delivery.

 
Will my gift include pricing information?
No. Gift shipments do not include pricing or billing information.

 
Can I ship to a business address?
Yes. We can ship to both residential and business addresses. Please include the complete business name, street address, and any suite or unit number to help ensure timely delivery.

 
What if I miss the holiday order-by date?
Please contact Customer Service at 1-866-477-4736. We'll review the shipping options available for your destination. While expedited shipping may be available, holiday delivery cannot be guaranteed after the published order-by dates.

 
Do you offer corporate or large-volume gift shipping?
Yes. We regularly assist businesses with corporate gifts and shipments to multiple recipients. Please contact Customer Service for assistance with large or specialty orders.

 

What happens if my package is delayed?
While we make every effort to ship your order on time, delivery schedules are determined by the carrier and may occasionally be affected by weather, holidays, or other unforeseen events. If you have questions about your shipment, our Customer Service team is happy to assist.