Q: Do you ship chocolates year round?
A: No, chocolates are available for shipment October through May.
Q: Do you ship to a P.O. Box?
A: Yes. When using a P.O. Box, delivery is made by the U.S. Postal Service.
Q: How do I change my address for a catalog?
A: You can change your address by contacting us via e-mail at customerservice@priesters.com or by phone at 1-866-477-4736. Be sure to give your old address as well as the new address.
Q: Do you ship year round?
A: Yes, all items (except chocolate) are available year round.
Q: When are fresh crop pecans available?
A: Usually, around the first week of November.
Q: What are your operating hours?
- A: Order 24 Hours A Day
- 7 Days A Week
- 1-800-277-3226
- For Christmas arrival on orders placed after December 15th ask for our RUSH delivery.
- For Customer Service please call M-F 8 a.m. to 4:30 p.m. CST 1-866-477-4736.
Q: What are your shipping policies?
A: All prompt orders are shipped 2 business days after the order is received. Deferred shipments are sent to arrive per your request.
Q: What is the product guarantee?
A: Priester’s Pecans proudly guarantees the quality and freshness of our products for up to 30 days from the date of delivery. If you are not completely satisfied, please contact us, and we will make it right. Please note that this guarantee does not apply to discounted “2nds,” kitchen “oops,” or other clearance and special-sale items, which are sold as-is and priced accordingly.
Q: What is our privacy policy?
A: Click here for the Priester's Pecan Company Privacy Policy