Q: Do you ship chocolates year round?
A: No, chocolates are available for shipment October through May.
Q: Do you ship to a P.O. Box?
A: Yes. When using a P.O. Box, delivery is made by the U.S. Postal Service.
Q: How do I change my address for a catalog?
A: You can change your address by contacting us via e-mail at customerservice@priesters.com or by phone at 1-866-477-4736. Be sure to give your old address as well as the new address.
Q: Do you ship year round?
A: Yes, all items (except chocolate) are available year round.
Q: When are fresh crop pecans available?
A: Usually, around the first week of November.
Q: What are your operating hours?
- A: Order 24 Hours A Day
- 7 Days A Week
- 1-800-277-3226
- For Christmas arrival on orders placed after December 15th ask for our RUSH delivery.
- For Customer Service please call M-F 8 a.m. to 4:30 p.m. CST 1-866-477-4736.
Q: What are your shipping policies?
A: All prompt orders are shipped 2 business days after the order is received. Deferred shipments are sent to arrive per your request.
Q: What is the product guarantee?
A: All products carry the 100% satisfaction guarantee.
Q: What is our privacy policy?
A: Click here for the Priester's Pecan Company Privacy Policy